7291 Product Manager
Summary:
About Trust:
The company is a platform built on trust.
Our hosts are opening their homes or providing experiences to guests from around the world.
We’re creating new relationships & placing people in vulnerable situations.
Therefore, trust is the fundamental currency of the company.
We are the Trust & Safety team, composed of engineers, data scientists, designers, product managers, and operations, responsible for earning this trust by building for safety at each moment of the guest and host journey.
We build cutting-edge machine learning models to detect risk, defenses to deter risky actors, and operations tools that enable investigators worldwide.
We define community standards and policies, set high expectations, keep bad actors out while providing delightful experiences for good users.
About Identity:
Identity verification is the foundation of trust that powers the community.
Our identity verification methods build confidence that guests and hosts are who they say they are. The Identity team is dedicated to providing a seamless and secure identity verification experience for everyone in our community, from solo travelers to professional hosts.
Responsibilities:
As a Platform Product Manager on the Identity team, you will build products that enable guests and hosts to verify their identities seamlessly and to represent themselves accurately to the rest of the community.
You’ll balance business goals, regulatory requirements, and regional nuances to deliver solutions for our global community.
Develop the product roadmap and build consensus on prioritization to drive product development with a world-class team of Engineers, Data Scientists, Operations Leads and Policy Experts.
Define goals and success with clearly measurable objectives and key results.
Efficiently execute to ship products and deliver impact for our business and users.
Communicate concisely and influence outcomes.
Build alignment across product teams, cross-functional partners (FP&A, Marketing, Operations, Customer Experience, Payments Compliance, etc.) and Leadership/Executive team.
Skills:
Qualifications:
8+ years product management experience.
Excellent written and oral communication skills.
Strong analytical, troubleshooting, and problem-solving skills.
Experienced in design, and hypothesis-driven product development.
Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment.
Preferred Qualifications:
Prior product, operations, or engineering experience in KYC, Payments Compliance, or Trust & Safety.
3+ years of partnering with Legal and Compliance/Regulatory teams on high-visibility initiatives.
Experience leading teams through ambiguity, and high stakes trade off decisions.
The hiring range for this position is $76 to $86 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on candidate’s geographic region, job-related knowledge, skills, and experience amongst other factors.
Harvest Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other federal, state, or local protected class.