9084 Supply Readiness Program Operations Lead
Summary
The company is expanding beyond stays to offer a new category of Experiences that enhances the guest experience by providing access to high-quality, locally relevant services from trusted providers.
Whether it’s chef-prepared meals, personal trainers, or photographers, we are building an ecosystem that elevates and enhances the guest experience while traveling.
Supply Readiness Program Operations is looking for a strategic and execution-focused Supply Readiness Program Operations Lead to ensure our published, new experience category supply is optimized for success.
This individual will be responsible for driving host readiness by improving merchandising, pricing strategies, and availability—with a special focus on maximizing bookings for the summer season. This role requires a creative problem solver with strong operational rigor, analytical skills, and strategic communication abilities to help hosts unlock their full revenue potential.
Key Responsibilities
Merchandising Optimization – Help hosts take pro-level photos, improve listing descriptions, and enhance their overall presentation to attract more guests.
Pricing & Availability Strategy – Drive adoption of competitive pricing strategies and expanded availability to increase summer bookings.
Proactive Host Engagement – Develop and execute strategies such as push notifications, the company’s inbox messages, and targeted outreach to educate and activate hosts.
Photo Shoot Scheduling – Design and implement proactive outreach programs to get hosts high-quality photos that improve listing performance.
Opportunity Business Cases – Build compelling, data-driven business cases for hosts, showing them the revenue potential they’re leaving on the table due to limited availability.
Success Strategy for Continued Bookings – Design a structured approach to help hosts maintain strong booking momentum beyond the peak season.
What We’re Looking For
Strong strategic and creative thinking – Ability to develop and test innovative ways to engage hosts and improve their success.
Operational rigor & execution excellence – Skilled at implementing and optimizing scalable processes that drive measurable results.
Analytical mindset – Comfortable using data to build persuasive business cases, track program impact, and refine strategies.
Strong communication & influence skills – Able to craft compelling messaging for hosts and collaborate cross-functionally to drive results.
Success Metrics
Increased host readiness for summer bookings (improved pricing, merchandising, and availability). Higher conversion rates from hosts engaging with push notifications, inbox messages, and proactive outreach.
Improved listing performance through better merchandising and professional photos.
More consistent host success strategies that lead to sustained booking momentum.
This role is perfect for someone who thrives at the intersection of strategy, execution, and creative problem-solving—and is passionate about helping hosts maximize their potential.
The hiring range for this position is $93 to $103 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on candidate’s geographic region, job-related knowledge, skills, and experience amongst other factors.
Harvest Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other federal, state, or local protected class.