9040 Licensing Operations Manager

Job Description:
In this role, you will help us build out the permitting, licensing, and certification program at the company.
You will help determine which permits, licenses, certifications, and/or permissions are required for each activity and location; assist with the development and organization of regular verification for any required permits, licenses and certifications; and also provide guidance to hosts on procurement of such permits, licenses, and certifications.
You will drive strategy alignment across multiple stakeholders, and the execution of the program.
You will have an eye towards scale, testing, and iterating to further the capacity of the team. Ultimately your work will support the ability for the company to grow and scale its businesses as a good partner to local communities and stakeholders.

Responsibilities:
Assess experience designs to determine what types of licenses and permits they may require.
Build out the operational plan to understand, define, collect and maintain permitting and licensing requirements for various categories across the business at the local and regional levels.
Create alignment across Supply, Policy, Legal, Product Marketing, and Business stakeholders on plan to execute on permit, license, access requirements or other necessary permissions.
Assist hosts with obtaining required permissions.
Work with Product and Engineering to identify opportunities to automate operational processes, shape requirements for internal tooling development.
Conduct due diligence and assessments to identify potential regulatory issues for new products and services.
Identify and implement process improvements to streamline the regulatory process and enhance efficiencies.

Skills:
6+ years of work experience in operations, management consulting, and/or project management in dynamic entrepreneurial and highly ambiguous environments.
Experience with permits and licenses, particularly within the travel and hospitality industry, is a strong plus (ideally spanning a wide variety of geographies).
Experience spinning up programs and projects from 0 to 1.
Alignment with company values and high ethical standards.
Hands-on approach of getting things done with a sense of urgency and quickly adapting priorities to unexpected changes to achieve project goals and objectives.
Proven track record navigating a matrixed organization and building relationships to achieve goals with cross-functional teams, including product, analytics, legal, and policy.
Strong analytical skills, including creating and using data, to understand problems, communicate opportunities, and make informed decisions.
SQL knowledge is a plus.
Excellent organizational skills with high attention to detail and quality.
Excellent written and verbal communication skills, excellent presentation skills.
Intellectually curious, open-minded self-starter who is comfortable with ambiguity and risk and excited to get their hands dirty.

The hiring range for this position is $55 to $62 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on candidate’s geographic region, job-related knowledge, skills, and experience amongst other factors.

Harvest Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other federal, state, or local protected class.