4503 Product Manager
Description:
About The Company’s Fraud & Safety Team:
Our hosts are opening their homes or providing services & experiences to guests from around the world.
We’re creating new relationships & placing people in vulnerable situations.
Therefore, trust is the fundamental currency of the company.
We are the Fraud & Safety team, composed of engineers, data scientists, designers, product managers, and operations, responsible for earning this trust by building for safety at each moment of the guest and host journey.
We build cutting edge machine learning models to detect risk, defenses to deter risky actors, and operations tools that enable investigators worldwide.
About The Role:
As Product Manager in the Fraud & Safety team, you will identify customer pain points, business opportunities, and define/deliver the products that help us create a safe and trusted community around the world.
Within the Fraud & Safety team, you will specifically be focused on Credential Verifications for Services and Experiences:
Confirming our hosts’ employment history, education, awards, and industry recognition.
Responsibilities:
Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and launches Maintaining product backlog and the product roadmap.
Own prioritization process of product solutions based on business value and customer impact Defining goals and success with clearly measurable objectives and key results.
Building alignment across product teams (inside and outside of Trust & Safety), and Leadership/Executive teams.
Anticipating bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints.
Presenting product roadmap and status to the business and the company’s leadership on an ongoing basis.
Communicate concisely and influence outcomes.
Evaluating new product opportunities and bring forward proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront.
Developing short term plans aligned with long term goals to iteratively build platform capabilities to defend against fraud, abuse, safety, unwanted bad activities, etc.
Skills:
5+ years product management experience.
Prior product, operation, or engineering experience in security, trust, safety, risk or fraud. Prior experience working with AI/LLM products.
Prior experience working with third-party vendors.
Excellent written and verbal communication skills.
Experienced in design and hypothesis driven product development.
Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment.
Experience leading teams through ambiguity, and high stakes trade off decisions.
Education:
Bachelors Degree required.
Required Skills:
Product Management.
Product Roadmap.
Operations.
Machine Learning.
The hiring range for this position is $79 to $89 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on candidate’s geographic region, job-related knowledge, skills, and experience amongst other factors.
Harvest Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other federal, state, or local protected class.