4116 Contract Operations Analyst

Duties:
The Contract Operations Analyst (CW) is responsible for helping to manage the contracting process and will act as the main point of contact for the Global Sourcing & Procurement (GSP) organization, our Managed Services Provider (MSP), and business stakeholders to ensure contracts are executed timely and accurately.
This position also includes the day-to-day administration of the contract lifecycle management (CLM) systems (SAP Ariba and Icertis) and process, including creating, tracking, updating, and troubleshooting contract requests and existing records.

This role is primarily responsible for:
Managing and tracking in-process contract requests, drafts, and executed agreements through the end-to-end contracting lifecycle.
Act as the subject matter expert for the contracting process within SAP Ariba and Icertis, serving as the main point of contact within GSP and for our MSP to ensure procurement contracts are efficiently progressing through the systems and process.
Coordinating with Legal, Procurement, our MSP, and business stakeholders to provide contract status updates and advise on process questions or issues.
Identifying and resolving discrepancies and issues in contract metadata or system errors.
Developing and improving contract workflows, identifying process improvements and areas to increase efficiency and throughput.
Generating reports to monitor contract volumes, cycle times, bottlenecks, and statuses. Assisting in the development and implementation of contracting SOPs, policies and training materials.
Liaising with Procurement, Legal, and Supplier Operations teams to identify and resolve system and process related issues.
Ensuring compliance with internal contract and procurement policies, as well as system requirements.
This role will collaborate closely with Sourcing colleagues from within the Global Sourcing & Procurement organization, our Legal team, as well as colleagues across the company.

Skills:
Stakeholder Management: build credibility through strong relationships and solid track record of results, via a collaborative approach.
Ability to develop a wide network of relationships across various functions and foster cross-functional alignment; become the point of contact and expertise for all things related to procurement contracting operations Team Collaboration: align with peers to develop operational strategies; ensure alignment with overall GSP goals; closely partner with functional owners across the company.
Source to Pay mindset: demonstrate a deep and wide knowledge of the Source to Pay process, including supporting technology to optimize operations.

Communication:
skilled in written and verbal communication.

Skills and Experience Requirements:
Demonstrated experience with SAP Ariba Contracts and Procurement modules, preferably in an operational and/or process management capacity.
Preferred experience using and/or administering Icertis CLM systems.
Strong proficiency in Microsoft Office suite applications (Excel, Word, PowerPoint, Outlook), as well as PDF editing tools (e.g. Adobe Acrobat).
Working knowledge of other contract management systems and procurement platforms is a plus (e.g. DocuSign, Coupa).
Experience effectively working with and giving direction to managed-services teams.
Specific knowledge and expertise in contract lifecycle management systems and processes.
Results-driven mindset and meticulous attention to detail.
Excellent communicator and interpersonal skills with comfort working cross-functionally to gather information and resolve conflicts.
Motivated, high-energy, curious, self-starter and strong business mindset.

Education:
Minimum Level of Education Required: Bachelor’s Degree in Business, Supply Chain Management or related field.

Area of Specialization:
Experience in procurement and supply chain management in a global capacity, preferably within the pharmaceutical sector.
Experience in contract administration and/or procurement operations.
Experience in systems administration and process management.
Comfortable working in cross-functional and internal end user-facing role.
Experience working in a matrix (global/regional) business environment.
Strong networking skills and a proven ability to build productive and collaborative relationships with stakeholders and business partners.
Strong analytical, written and verbal communications, and influencing skills.
Ability to work in high pressure environment, often under tight deadlines.

Travel Requirements:
Limited travel may be required to company offices.

The hiring range for this position is $30 to $34 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on candidate’s geographic region, job-related knowledge, skills, and experience amongst other factors.

Harvest Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other federal, state, or local protected class.