9393 Business Analyst IV – Litigation
Position Summary:
We are seeking a versatile and detail-driven Business Analyst to support the development of data-driven solutions and reporting tools within the Litigation space.
The role will report to the Matter Management Product Owner, and you will work side-by-side with our Product Owners across the Law Digital Platform and Law Function subject matter experts to enhance our processes and improve the day-to-day efficiency and effectiveness of the company’s legal teams.
A significant part of this role involves gathering and documenting business requirements, creating mock-ups and wireframes, collaborating with developers, and ensuring the delivery of high-quality, user-centric solutions that meet business needs.
The ideal candidate will be comfortable liaising with the business customers and development team, troubleshooting issues and iterating based on stakeholder feedback.
Key Responsibilities:
Requirements Gathering & Documentation: Work closely with business stakeholders to understand needs and translate them into clear, structured requirements.
Elicit requirements and specifications through use of interviews, document analysis, workshops, surveys, business process documentation, use cases, and task and workflow analysis.
Dashboard Design & Development: Collaborate with business users to design and iterate on Power BI dashboards that deliver actionable insights.
Mock-Up Creation: Design wireframes and mock-ups to visualize solutions and guide development efforts.
Developer Collaboration: Act as a bridge between business and technical teams, ensuring developers have the context and clarity needed to build effective solutions.
Testing & Troubleshooting: Validate functionality and data accuracy; identify and resolve issues related to data sources, logic, and visualizations.
Stakeholder Feedback: Facilitate review sessions, gather feedback, and iterate on solutions to ensure alignment with business goals.
Process Improvement: Collect and analyze data from multiple sources to identify root cause of process issues and challenges.
Creation of initial communications and visual presentations.
Responsibility for creating service tickets and tracking progress both internal and vendor tickets.
Recommend enhancements to processes and tools based on user experience and data insights.
Documentation: Maintain comprehensive records of requirements, mock-ups, test cases, and feedback.
Stay up to date on the latest Legal tech and IT advancements to automate and modernize systems.
Qualifications:
Bachelor’s degree in business, Information Systems, Legal or a related field.
5+ years of experience in a Business Analyst role, preferably in a legal or professional services environment with experience working on reporting or data visualization projects.
Experience creating mock-ups using tools like Figma, Balsamiq, or PowerPoint.
Strong understanding of reporting tools (e.g., Power BI) and data concepts.
Strong understanding of data models, DAX, and Power Query.
Strong analytical and problem-solving skills.
Excellent troubleshooting skills with the ability to diagnose and resolve data or reporting issues.
Strong communication and collaboration skills.
Detail-oriented with a focus on usability and data integrity.
Preferred Skills:
Experience working in Agile environments.
Familiarity with SQL or other data querying languages.
Exposure to legal technology or professional services environments is a plus. Litigation background preferred.
The hiring range for this position is $55.00 to $65.00 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on candidate’s geographic region, job-related knowledge, skills, and experience amongst other factors.
Harvest Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other federal, state, or local protected class.