4050 SR Community Operations Lead

Duties:
Strategy
Establish strategy, run, and refine the Community operating system and cadence in partnership with Community and Hosting Leadership.
Partner with the Head of the Community and their leadership team to develop a roadmap for executing the agreed strategy and to coordinate Hosting prioritization efforts across the Community.
Represent Head of Community in select internal and external meetings and be the proxy on Community workstreams.
Act as a trusted advisor, thought partner, and facilitator, exercising judgment on when topics need to be discussed and decisions need to be made.

Operating System & Stakeholder Management:
Collaborate with analytics teams within Hosting but also in Finance, Data Science, and Consumer Insights to integrate and synthesize recommendations.
Ensure the right meetings take place at the right time with the appropriate agenda to effectively run day-to-day operations.
Partner closely with the Executive Assistant for effective time management and prioritization to maximize leadership team productivity.
Drive the process for follow-up and follow through on action items that emerge from regular operating forums Maintain confidentiality of the information.
The role has access to executive-level information, and it is vital that confidentiality is maintained POC on headcount planning and other big bet resourcing/investment proposals across the region.

Special Programs:
Support and prepare strategic documents to present new proposals and update the Head of Community.
Execute and program manage key initiatives.
Design, implement and drive strategic pilots and business programs.
Someone with a strong Consulting background experience is going to succeed in this role.

Skills:
Senior leader with 10+ years of related work experience, particularly in Consulting, Strategy, Product Management, Finance, Business planning, or Operations roles.
Track record of leading large scale, high impact, cross-functional efforts, and driving projects from ideation to strategy and implementation at the Executive level.
Prior experience Process management – Experience with designing, implementing and improving effective and efficient work processes.
Demonstrated ability to manage multiple workstreams and deliverables in a matrixed organization structure.
Deep connection to clients’ mission and passion for creating Connections and Belonging.
Strong analytical, data, and troubleshooting skills.
Excellent written and oral communication skills.
Creative problem solver. Able to identify real obstacles and viable solutions.
Articulates the desired outcome and works collaboratively to create a path to achieve it.
Excellent written and oral communication skills.
Creative problem solver.
Able to identify real obstacles and viable solutions.
Outcome-oriented.
Not reactionary.

Education:
A senior leader with 10+ years of related work experience, particularly in Consulting, Strategy, Product Management, Finance, Business planning, or Operations roles.

PLEASE NOTE: Our client has mandated COVID-19 vaccination for their workforce, all external personnel providing services to our client are required to comply with this requirement.