2018 Administrative Assistant
Description:
Global Technology Test Scheduling & Invoice Coordinator is responsible for coordinating, arranging 3rd party laboratory test scheduling & invoicing the Contract Testing Services.
Responsibilities also include trouble shooting & rectifying errors for tests, and invoicing issues.
Position requires an individual who is flexible, organized, and a team player.
Must possess great communication and customer service skills.
Must be able to perform under pressure of time constraints, interface with global locations including Europe, Japan, Philippines China and Singapore.
Must be able to multitask.
Responsibilities for this position may include but are not limited to:
Scheduling laboratory tests, as support function to Senior Test Scheduler.
Monitors and resolves invoicing issues with internal support services team.
Closely Liaisons with in house customers, external stakeholders and partners.
Receives and handles stakeholders inquires and problem resolution.
Coordinates with Transportation Specialist in securing optimal number of transports.
Runs support reports, analyze data and establish Power BI dashboards.
Required Qualifications:
Strong analytical skills, with proven record of innovative problem solving
High degree of digital proficiency
Ability to quickly learn new software, upgrades and procedures
Ability to initiate process improvements.
Effective Leadership skills
Effective and professional communications
Effective interpersonal, customer service and teamwork skills dealing with internal and external customers
Ability to coordinate multiple tasks with a high degree of accuracy and attention to detail
Self stater
Demonstrates a reliable work history.
Must have the ability to work a rotating schedule that often includes 9/80 coverage for other team members, vacation and holidays and PM shift as needed.
Preferred Qualifications:
Proficient in Excel, Power BI Business Analytics, Word, Outlook, PowerPoint, SAP.
1+ years of administrative and customer/stakeholder management experience.
Knowledgeable Invoice and problem resolution management
Logistics, Supply or QA/QC experience.